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If you have any questions or need assistance, please feel free to reach out to us. Our team is here to help and will as quickly as possible. We look forward to hearing from you!

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  • How long is delivery
    Our shipping time includes a lead time of 10-15 days for processing, quality checks, packaging and delivery. ensures that each item we ship meets our high standards for quality.
  • What is the shipping time?
    Royal Mail Delivery Services Get your items delivered with peace of mind and flexibility. Delivery Aim: 12 working days Starting From: £5.50 Key Features: Proof of Delivery: Photo on delivery Recipient Updates: SMS or email notifications Security: Signature on delivery Flexible Options: Choose Safeplace or delivery to a preferred neighbour International Tracked & Signed Ideal for important or valuable items sent overseas, offering enhanced security and tracking. Delivery Aim: Europe: From 15 working days Worldwide: From 15-17 working day Starting From: £19.50 Key Features: Comprehensive Tracking: Fully tracked right to the delivery point Security: Signature taken on delivery Confirmation: Online delivery confirmation Returns: Free returns for undelivered items Please Note: Shipping times can vary based on your location and the specific method selected at checkout.
  • How do I choose the right size?
    We offer sizes in Small, Medium, and Large. Please note that not all dresses are sized the same, so we highly recommend reviewing the detailed sizing chart available on each product page. Our sizing charts include UK and USA size conversions to help you find your perfect fit.
  • What if I ordered the wrong size?
    If your dress or set does not fit, you may return the item. However, please handle each item with care as they feature delicate embellishments. Note the following return conditions: Items must be returned with the ribbon laces intact. Do not remove the ribbon until you are satisfied with the fit. Items with removed or tampered tags will not be accepted for returns. If you have any questions about the return process, please contact our support team for assistance.

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